Volunteer Roles
Contribute time and skills through clearly supervised, citizen-safe roles.
Possible roles
- Citizen listening and guided intake
- Language and assisted digital support
- Research and official-link verification
- Community awareness and outreach
- Administrative and technology support
What every role needs
- Written responsibilities and time commitment
- Training, supervision and escalation route
- Confidentiality and safeguarding agreement
- Role-based system access only
- No personal promises, fees or unauthorised representation
Application process
Applications should be reviewed against the role. Sensitive duties may require identity, qualification, reference or background verification.